Vacation Rental FAQs
Planning your stay with Kermay Escapes in St. Petersburg, Florida? Our Frequently Asked Questions provide clear answers about our vacation homes, concierge services, booking process, and amenities.
Whether you’re reserving a coastal retreat for a family gathering, a wedding celebration, or a relaxing Gulf Coast getaway, we want every detail to feel seamless and thoughtfully managed. From arrival information to personalized services like private chef experiences and custom itineraries, you’ll find what you need to prepare for an exceptional stay in St. Pete.
01 What types of vacation homes does Kermay Escapes offer?
We offer a curated selection of vacation homes designed for comfort, convenience, and memorable stays. Our portfolio includes family-friendly homes and upscale vacation rentals, each professionally managed and thoughtfully equipped for short-term and extended stays.
02 How do I book a vacation home with Kermay Escapes?
You can book directly on our website by selecting your travel dates and choosing from the available options. Our secure booking system provides instant confirmation, or you may contact our team for personalized assistance. Begin your search here.
03 What is included with my vacation home stay?
All homes include professionally cleaned accommodations, fresh linens and towels, fully equipped kitchens, Wi‑Fi, beach gear, a washer and dryer, and essential household amenities. Home‑specific features and inclusions are listed on each individual home’s page.
04 Are there any additional fees beyond the nightly rate?
In addition to the nightly rate, reservations may include cleaning fees and local taxes. All applicable costs are clearly displayed before you finalize your booking.
05 What is the cancellation policy for vacation homes?
Cancellation policies vary by home and season. Details are provided during the booking process and outlined in your confirmation. If you have questions, our team is happy to help.
06 Are any Kermay Escapes homes pet‑friendly?
All vacation homes are pet‑friendly, subject to advance approval. Pet policies, restrictions, and any additional fees are listed on the home’s details page. Please review these guidelines before booking if you plan to travel with a pet.
07 What is the check‑in and check‑out process?
All homes offer convenient self‑check‑in using Schlage keyless entry. Detailed check‑in and check‑out instructions are sent prior to arrival, including access codes and arrival guidance.
08 Is parking available at the vacation homes?
All homes include designated on‑site or street parking. Parking details, including the number of spaces and any restrictions, are noted on each home’s listing.
09 What amenities can I expect in a vacation home?
Amenities include full kitchens, air conditioning, smart TVs, outdoor spaces, washers and dryers, and high‑speed internet. All our homes feature private pools.
10 Do you offer discounts for longer stays?
Yes. We offer special pricing for weekly or monthly stays. Any available extended‑stay discounts will automatically appear when you select longer date ranges.
11 Are Kermay Escapes vacation homes wheelchair accessible?
Accessibility features vary by home. While some homes may offer ground‑level entries, step‑free access, wider doorways, or accessible bathrooms, not all homes are fully wheelchair accessible. Guests with mobility needs should contact our team prior to booking so we can review specific layout details and any potential limitations.
12 What should I do if I need to change my reservation?
If you need to modify your reservation dates or details, please contact us as soon as possible. Changes are subject to availability and home‑specific policies.
13 How can I contact Kermay Escapes during my stay?
Our guest support team is available 24/7 throughout your stay. Contact details are included in your confirmation and on our website. You can also reach us via Contact Us.
14 Do you offer concierge services during our stay?
Yes. We offer concierge services to help plan and enjoy a seamless, elevated vacation experience, including dining recommendations, reservations, transportation coordination, private chef services, in‑home experiences, special‑occasion planning, and curated activity suggestions. Services are available at an additional cost and vary by request. Learn more on our concierge page.
15 Do you offer private chef services?
Yes. We offer access to private chef services at all vacation homes for a personalized, in‑home dining experience. Menus can be tailored to dietary preferences, allergies, group size, and special occasions, and may include grocery sourcing, meal preparation, event decor, dinner service, and kitchen cleanup. Availability varies; please request in advance. Additional fees apply.
16 Are vacation homes cleaned between guests?
Yes. Every home is professionally cleaned and inspected before each guest’s arrival to ensure a comfortable and sanitary experience.
17 Are vacation homes safe for families and children?
Our homes are maintained with guest safety in mind and include standard safety features such as carbon monoxide and smoke detectors, secure entry, and Ring cameras. Door alarms are in place for all exits to pool areas. Parents should never leave children unattended near pools. Please review each home’s description to ensure it fits your family’s needs.
18 How do I leave a review after my stay?
We welcome your feedback by email after your stay—it helps us maintain high standards and guide future guests.
Don’t see your question? Contact us and we’ll be happy to help. Ready to plan your trip? Check availability.